Are you sometimes misunderstood when you delegate tasks? Do you make commitments in the workplace and later regret them, realizing you can’t, won’t or simply don’t want to keep your word? This topic offers skills to help you get others to deliver what you actually want and avoid the drama of misunderstanding. It also gives you tools to manage the...
Have you been passed over for something like a promotion, or have you lost out on a big opportunity? Did you ever say to yourself, “I don’t fit in,” or “I’m not good enough,” or “I’ll never succeed at this”? This topic will ground you in knowing who you are and what you want, so that you can take the lessons that your disappointments offer and let you...
When you find yourself in a conflict situation, what do you do? Do you express what you feel and sometimes regret it? Do you bottle up emotions only to have them ‘pop’ later, perhaps with the wrong person? This topic introduces you to a clear and proven approach that gives you the basic skills to deal with conflict well, enabling you to maintain good...
Do people baffle you with their lack of logic, their inexplicable moods and responses, their unpredictability? This topic introduces components of human communication and influence, and shows you how you can make positive conscious use of skills that you already use instinctively – and often not so well!
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